More windshield

So my wife's idea was to call the previous repair company, not to give them a hard time, but in her words, "If it was my business and that happened, I'd want to know." So I called and explained to the nice lady at the other company (which shall remain nameless) and said, "I'm just telling you because if it was my business I'd want to know."

Her response? "He's just telling you that so you never, ever go to another glass company ever again." I started to say, "I saw the windshield come out ..." And she interrupted, "If your windshield had been improperly installed it would have popped out before now."

Hm. Don't think I'll be going back to Previous Auto Glass Repair Company anytime soon.